Frequently asked questions
Scheduling an appointment?
Please call our clinic to book a family medicine appointment. We routinely reserve a few appointments every day for “acute” illnesses and injuries that require urgent attention. To help us with scheduling, please inform the receptionist if you have an “acute” or “urgent” concern. We do not have walk-in appointments.
We reserve the right to reschedule patients who are late for appointments or charge a fee for missed appointments.
Planning for your upcoming appointment
Please plan ahead for your doctor’s visit: bring in all of your medications (or list of medicines), and list your concerns for the office visit. We will strive to care for as many concerns as time permits. Another appointment may need to be scheduled to address multiple concerns due to time constraints.
Services not covered by Alberta Health
Lengthy forms may not be covered by AHC – for employment insurance or life insurance. Also, special letters may not be covered by AHC.
Hearing about your test results
All tests and labs are reviewed by the physician. Our general policy is “no news is good news”. Patients will only be contacted if tests are abnormal or if the physician has further questions.
Patients should seek professional medical advice for their specific condition, as their circumstances may vary from the general conditions/recommendations listed on our website.
Alberta Health Link
If you require urgent medical advice call 811 to reach Alberta Health Link.